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Phone / Tablet Repair and Resource Guide

Which part do I need?

LCD Screens

An LCD screen is the display under the glass screen that is the source of the image displayed on your phone. LCD screen assemblies include the glass screen, digitizer, and LCD.

Replace if:

  • The screen does not come on
  • You have black spots on the screen
  • The colors are distorted or washed out
  • The image flickers or wavers
We recommend to purchase the LCD assembly if you are not sure which screen is broken - that way, you have replaced both screens at one time, and you know they are both working correctly. Another reason to purchase the LCD screen replacement is to make sure you don't damage your other screen (either LCD or glass touch) during repair.

Screen Digitizers

In most devices the digitizer is the fused to the glass screen. The digitizer detects your touch. Screens with the digitizer fused together will have a flex cable attached to the screen.

Replace if:

  • The screen won't respond to your touch
  • You cannot select any icons
  • There is a long delay from selecting an app to opening

Glass Screens

The glass screen is the front glass lens that covers the LCD. Devices with the digitizer and LCD fused together have a glass only screen adhered on top.

Replace if:

  • The glass is cracked or chipped but all other components above are functioning properly

How difficult is a screen repair?

The easiest repair to complete is the LCD assembly replacement. This repair requires the least amount of technical ability. For some devices the LCD assembly can be replaced simply by removing a few screws and cables. Also, as the assembly includes the glass, touch screen and the LCD, you can be confident it will fix all common screen issues.

The screen digitizer and glass only replacements require a greater amount of time and skill to complete. While a significantly cheaper repair, the process requires patience and a steady hand.

For the screen digitizer and glass repair, the screens must be heated to loosen the adhesive between the screen and LCD. The screen is then gently and very slowly pried apart from LCD. DIYers need to use care to insure the LCD is not damaged in the process.

We recommend to view a repair video on YouTube prior to attempting any repair.

What type of adhesive or glue do I need when replacing screen?

Replacement phone screens can be secured using adhesive tape strips or UV glue. While the UV glue provides a stronger, longer lasting bond, the adhesive strips are a much safer solution. Use of UV glue requires a curing lamp and can result in damage to a device if too much is used and it seeps into other parts of the phone. We don't recommend glue for first time DIYers. Our repair kits include the 2mm double-sided adhesive which is easy to use and specially designed to fit the phone edges. UV glue and curing lamp can be purchased separately if desired.

Here is a link to a YouTube video showing how to use double-sided adhesive: https://www.youtube.com/watch?v=55_l6lYMHIc

How to find my phone model number?

Here is an easy way to find your phone model number. You will need this to order any replacement parts including screens.

If you have an Android phone or tablet

(e.g. Samsung Galaxy, LG G2, HTC Desire)

  • Go to Settings
  • Select - About Phone
  • Locate - Model Number

If you have an Apple device

(e.g. iPhone 6, iPhone 5, iPhone 4, iPad, iPod)

  • Check the back cover of your device (lower right - starts with A typically)
  • Or Go to Settings
  • Select - About
  • Select - General
  • Locate - Model (type this into browser to get associated model number)

If you have a Blackberry device

  • Go to Options
  • Select - About
  • Locate - Model Number

If you have a Windows device

  • Go to Settings
  • Select - About
  • Select - More Info
  • Locate - Model Number
  • Log in to your carriers website to view your account
  • Locate your device info