RepairPartsPlus and COVID-19

RepairPartsPlus is open and shipping orders, but delivery times may be longer than usual.

Shipping Highlights

  • In-stock orders ship SAME DAY if ordered by 7pm EST Mon-Fri (look for "Ships Today" in listing) *
  • Average delivery is 2-4 business days (some COVID delays)
  • Free and low cost shipping available - $3.98 avg for standard
  • Express shipping available. Cutoff is 6pm EST
  • We maintain a 99% on-time shipping rate
  • Orders are shipped safely in specially designed, sturdy boxes with bubble wrapping.
  • 98% of items are in stock in our warehouse
  • Always know where your order is with alerts and 24/7 status access.

Delivery Option Details

FREE Shipping
FREE Shipping for orders over $29.99 within the USA *. (4-7 day standard delivery). Limited time offer.
Use coupon code - FREESHIP. Hurry, our free shipping offer is for a limited time only.
* Some specialty or oversized items do not qualify.
Standard
(3-5 business days) ; no Sunday delivery.
Expedited
(2-4 business days): not guaranteed; no Sunday delivery.
UPS Ground
(2-5 business days), no weekend delivery.
2 Day
2 business days (from date shipped), no weekend delivery.
1 Day
1 business day (from date shipped), no weekend delivery.

NOTE: Orders over $150 require signature for delivery to insure delivered safely.


Shipping To Canada & International Countries

  • USPS First Class 7-18 Business Days
  • USPS Priority 5-10 Business Days

More Shipping Details

  • To check the status of your order, go to My Account - Orders.
  • Delivery time is number of days from date shipped. Do not include the day that your package ships when calculating days.
  • Delivery dates shown are estimates only and not guaranteed by shipping carrier.
  • Notice of lost or missing package must be received within 48 hours of confirmed delivery; client submit tracking request through carrier.
  • We reserve the right to select the carrier and class of service which matches or exceeds the delivery schedule selected.


Tracking says delivered but didn’t receive

Do you fear that your order is misdelivered? Hope is not lost! Following these instructions enables you to get your package as quickly as possible.

  • Confirm the shipping address provided at checkout by visiting your Order History and reviewing the order details.
  • Check around the delivery location.
  • Look around the entrances of your residence for the package or a notice of attempted delivery (ex: near back porches, bushes, garages, or other places that the driver may have left it).
  • Check if someone else accepted delivery.
  • See if a neighbor or other resident received the package.
  • Contact your postal person or the post office. Note: sometimes, a package says delivered BEFORE it is actually delivered.
After 36 hours have passed since the date of delivery, please contact our Customer Support and confirm that you have followed the above steps.

Note: Replacements are only available when a valid shipping address was provided.


Missing or Delayed Packages

Occasionally, packages are not delivered in an estimated time frame and are not able to be located by tracking information (if available). Once this happens, the package is considered "missing."

If a package falls in to this category, RepairPartsPlus reserves the right to send a replacement. Refunds or returns are only available for orders that have been successfully received. We are unable to provide refunds or replacements for missing packages where an incorrect shipping address was provided to us.


After the last tracking update a package is considered lost or missing after the estimated wait times below:

  • Standard (Domestic) - 2 weeks
  • Express (Domestic) - 3 days
  • USPS First Class International - 6 weeks
  • USPS Express Mail International - 4 weeks